STEP 1: Trim down your investment in sitewide promotions for customer acquisition. You can either reduce the advertised discount value in scheduled promos, for example, instead of a 25% sitewide offer and introduce a 23% off. Alternatively, consider reducing the frequency or duration of sitewide promotions. A mere 2% decrease in sitewide promos can free up the budget for a generous 12% unadvertised targeted discount to enhance conversion rates.
STEP 2: Repurpose the budget you’ve saved to boost in-session conversions – strategically deliver unadvertised single-use discounts, so-called “real-time offers,” exclusively to those shoppers who are undecided but influenceable and need that extra nudge to make a purchase.
- If your offer system does not support stacked promos, then you could offer an alternative, more appealing promo for your on-the-fence shoppers.
- If you can stack offers but are concerned that an additional discount will be too noisy, you could use a non-monetary offer such as free expedited shipping on top of existing sitewide discounts.
It’s not uncommon to see a remarkable 30% increase in conversion rates with real-time offers among this particular group of on-the-fence shoppers.
THE RESULTS:
Higher total generated revenue and higher profit margins without altering your total promotional spending. This is usually just the first phase of the strategy – over time, this approach can lead to unprecedented cost savings in your promotional budget.