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Get ideas and inspiration. Read strategies employed by innovative companies that have nailed the art and science of personalized engagement with their visitors and customers.

AI-based personalization in the age of rising consumer expectations

As the digital world is now often exceeding television transmission speeds consumers are also demanding a better than real-time experience. To deliver such an experience, and engage instantly with the customer “in-the-moment” (widely considered the “Holy Grail of Marketing) requires a modern approach. Personalization is a crucial weapon in a marketer’s arsenal in delivering a […]

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Thought leaders in artificial intelligence

Sramana Mitra: Let’s start by introducing our audience to you as well as to Session AI. Debjani Deb: I am the CEO and Co-Founder of Session AI. We are a Valley-based company. We started our journey in 2014. The goal of that journey was to provide a solution to what the next generation needs in […]

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Ecommerce intelligence in action

Top 5 examples of AI & ML to enhance your ecommerce customer experience strategy Experts often discuss the power of Artificial Intelligence (AI) and Machine Learning (ML) models that intelligently react to customer intent in real time, but what do these capabilities look like in action? In our “Intelligence in Action” series, we’re exploring the […]

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