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Get ideas and inspiration. Read strategies employed by innovative companies that have nailed the art and science of personalized engagement with their visitors and customers.

Reimagining customer engagement with differentiated personalized experiences

Today’s customers expect retailers and brands to demonstrate that they know them and understand their needs. Personalized experiences that give customers confidence that the brand is using their information to help and guide them—instead of solely retargeting, hindering, or pressuring them—are truly Differentiated Experiences (DX). Such a customer experience strategy not only improve key KPIs […]

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