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Get ideas and inspiration. Read strategies employed by innovative companies that have nailed the art and science of personalized engagement with their visitors and customers.

The key attributes of an ecommerce offer: A guide to raising conversion

Crafting an impactful ecommerce promotion requires a test and learn mindset. Learn which factors you need to consider to ensure your promotions track towards profitability.

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Behavioral AI

Five ways premium brands can profit with behavioral AI

Behavioral AI helps ecommerce businesses understand, predict, and influence human behavior. Learn how brands are using AI to boost customer engagement and drive revenue.

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CommerceNext

The big trends in retail are just what you’d expect – What they mean for retailers is surprising

Explore how AI is transforming the retail industry, highlighting insights from the CommerceNext Growth Show.

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Future of shopping

How will you shop in 2030?

Consumer shopping habits are changing faster than ever thanks to AI. Explore what’s driving this evolution and what everyday shopping could look like in the future.

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website visitors are becoming increasingly anonymous

We are living in the Age of the Anonymous. How will you respond?

Consumers are pushing back against personal data collection of every kind. See three important ways retailers should adjust to meet the expectations of privacy-conscious consumers.

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Shoptalk 2024 insights

What got my attention at Shoptalk 2024

Session AI CEO, Debjani Deb, shares her key insights from Shoptalk 2024 including what’s driving the hype behind AI and emerging business models that are disrupting the retail industry.

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The four big themes at Shoptalk 2024

Talking Shop: The four big themes of Shoptalk 2024

See what trends are top of mind for leading retailers and brands at Shoptalk 2024, including AI and building an excellent customer experience.

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AI Incentive Optimization Launch

Building the Next Big Excitement in Ecommerce

With AI Incentive Optimization, retailers will be able to set commercial goals and define their onsite tactics such as offers, then let the machine do the rest.

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AI in Ecommerce: The Must-Have Tools in 2024

What if you could implement a marketing tool that could deliver the right product, message, and incentive, at the right time? This is the potential that AI has for ecommerce.

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