Resource center

Get ideas and inspiration. Read strategies employed by innovative companies that have nailed the art and science of personalized engagement with their visitors and customers.

AI: The playbook for ecommerce

AI is in the air this year. Hear how Mike Dupuis of SPARC Group, Colleen Waters of Steve Madden and Jenna Flateman Posner of Solo Brands are leveraging AI to drive results and improve the customer experience.

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Shirley Gao-PacSun

Why PacSun uses in-session marketing

The future is in-session. Hear from Shirley Gao, the visionary CIO of PacSun, on what makes in-session marketing the perfect solution to lift revenue and drive conversions in a privacy-first world.

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How Verizon reimagines real-time consumer experiences

How Verizon reimagines real-time consumer experiences

Hear how Verizon responds to rising consumer expectations and drives innovation with real-time consumer experiences.

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Sasha Lucas of Verizon: In-Session Marketing Has Emerged as a New Paradigm

Sasha Lucas, VP & Head of Digital at Verizon shares her thoughts with Debjani Deb, CEO of Session AI, on how to engage anonymous visitors.

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Allison McGuire of Paper Mart: Leveraging Personalization to Best Serve Your Customers

Allison McGuire of Paper Mart shares her thoughts with Debjani Deb, CEO of ZineOne, on how to leverage personalization to best serve consumers.

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Dmitry Pavlov, formerly of Walmart: The next challenge in the area of personalization

Dmitry Pavlov, formerly of Walmart and Debjani Deb of ZineOne talk about the next challenge in the area of personalization.

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Nikhil Kolekar of Viasat: How AI & ML are being used to influence the customer journey today

Nikhil Kolekar of Viasat and Manish Malhotra of ZineOne on how AI & ML are being used to influence the customer journey today.

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Ashish Kumar of Gap: How to unlock the value of enterprise data

Tune in for an insightful conversation with Ashish Kumar, a leader in Digital Customer Experience and commerce at Gap, and Debjani Deb, CEO of ZineOne, Inc., on unlocking the value of enterprise data and meeting the high bar set for customer expectations.

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Joel Layton of ADP: How to add value to the customer journey

Joel Layton of ADP shares his thoughts with Debjani Deb, CEO of ZineOne, on how to add value to the customer journey.

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